Effective Date: 9/20/2025
At AirOstat, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.airostat.com or use our services.
1. Information We Collect
Information You Provide:
- Name, phone number, email address
- Service address and property details
- HVAC service requests or preferences
- Billing and payment details (processed via third-party providers)
Automatically Collected Information:
- IP address
- Browser type, device, and operating system
- Pages visited, time spent, and navigation behavior
- Referral links and approximate location data (if enabled)
2. How We Use Your Information
We use your information to:
- Schedule and manage HVAC appointments
- Generate invoices and process payments
- Communicate with you about services, updates, or inquiries
- Improve our website and customer experience
- Send promotional offers or service reminders (with your consent)
- Comply with legal obligations
3. SMS Policy & Terms
Airostat, Inc. dba [AirOstat] does not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from AirOstat at any time. To opt out, you can reply “STOP” to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
4. Third-Party Services
We work with trusted third-party platforms for:
- Scheduling
- Invoicing
- Payments
These services may collect and process your information according to their own privacy policies. We ensure they maintain high standards of security and data protection.
AirOstat does not store full credit card information. All payment details are securely handled by our payment processors.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and usage
- Customize your browsing experience
- Measure marketing effectiveness
- You can manage cookie preferences in your browser settings.
6. Data Security
We take your privacy seriously and use administrative, technical, and physical safeguards to protect your data. While no system is completely secure, we aim to protect your information from unauthorized access and misuse.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the CCPA and CPRA:
- Right to Know: Request information about the categories and specific pieces of personal data we collect, use, or disclose.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information (AirOstat does not sell your data).
- Right to Non-Discrimination: You won’t be discriminated against for exercising your privacy rights.
To make a request, please email info@airostat.com. We will verify your identity before fulfilling any request.
8. Children’s Privacy
Our services are not intended for people under 18. We do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” above and post the new version on our website.
10. Contact Us
Have questions or want to exercise your privacy rights?
AirOstat, Inc.
Email: info@airostat.com
